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esogetics GmbH
Hildastrasse 8
D-76646 Bruchsal

Phone +49 (0)7251 8001 0
Fax +49 (0)7251 8001 55

mail info-de@esogetics.com
web www.esogetics.com

Managing Director
Markus Wunderlich


Bank Details
Account Holder: esogetics GmbH
Bank: Sparkasse Kraichgau
Account Number: 10 30 60
Bank Code (BLZ): 663 500 36
BIC: BRUSDE66XXX
IBAN: DE20 6635 0036 0000 1030 60

Register Court
Local Court of Mannheim
L2, 11-13
D-68161 Mannheim

Registration Number
HRB 231881

VAT ID No. pursuant to § 27 a German VAT Act
DE171312898

Responsible for content according to §§ 5, 6 TMG (Telemedia Act)
Markus Wunderlich

We, Esogetics GmbH, Hildastrasse 8, D-76646 Bruchsal, take the protection of your personal data very seriously and strictly adhere to the rules of data protection laws. Personal data is only collected on this website to the extent that is technically and organizationally necessary. Under no circumstances will the collected data be sold or otherwise shared with third parties.

The following statement provides you with an overview of how we ensure this protection and what type of data is collected for what purposes.

1. Name and Contact Information of the Party Responsible for the Data Regulation

This privacy notice applies to data processing by:

Esogetics GmbH

Responsible party: Markus Wunderlich, Hildastr. 8 11, D-76646 Bruchsal, Germany
Email: markus.wunderlich@esogetics.com
Phone: +49 (0)7251 – 800 10 Fax: +49 (0)7251 – 800 155

2. Collection and Storage of Personal Data and the Manner and Purpose of their Use

a) When visting the webseite

When accessing our websites www.esogetics.com, www.shop.esogetics.com and www.professionals.esogetics.com the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called logfile. The following information is collected without your

The data collected and stored until automated deletion includes:

  • date and time of your activity
  • URL of the referring website
  • your search
  • the amount of data sent
  • the type of browser and its version
  • operating system
  • IP address

The collected information is anonymized after 7 days.

The aforementioned data is processed by us for the following purposes:

  • Providing a trouble free connection and mounting of the website
  • Providing a comfortable use of our website
  • Evaluation of system security and stability as well as
  • further administrative purposes.

The legal basis for data processing is Article 6(1) sentence 1 lit. f of the GDPR. Our legitimate interest arises from the purposes listed above for data collection. Under no circumstances do we use the collected data to draw conclusions about your person.

Additionally, we use cookies when visiting our website. You can find more detailed information about this in section 4 of this privacy policy.

b) When subscribing to our newsletter

If you have given your consent pursuant to Article 6(1) sentence 1 lit. a of the GDPR, we use your email address to send you our newsletter regularly. Providing an email address is sufficient to receive the newsletter.

To subscribe to the newsletter offered on our website, you can sign up via our form. We use the so-called double opt-in procedure. First, a confirmation email is sent to the email address you provided, asking for your confirmation. The subscription becomes effective only once you click the activation link contained in the confirmation email. We use the data you provided to us exclusively for sending the newsletter, which may contain information or offers.

We use rapidmail to send our newsletter. Therefore, your data will be transferred to rapidmail GmbH, Augustinerplatz 2.

79098 Freiburg i.Br. Your data will be transmitted to rapidmail GmbH. rapidmail GmbH is prohibited from using your data for any purpose other than sending the newsletter. Sharing or selling your data is not permitted. rapidmail is a German, certified newsletter software provider that has been carefully selected in accordance with the requirements of the GDPR and the Federal Data Protection Act (BDSG).

You can withdraw your consent to the storage of your data and its use for newsletter distribution at any time, for example, through the unsubscribe link in the newsletter.

Alternatively, you can also send your unsubscription request at any time to:
info-de@esogetics.com via email.

e) When using our contact form

If you have any questions, we provide the option to contact us via a form available on the website. A valid email address is required so that we can know who the inquiry is from and respond accordingly. Additional information may be provided voluntarily.

The data processing for the purpose of contacting us is carried out in accordance with Article 6(1) sentence 1 lit. a of the GDPR based on your voluntarily given consent.

The personal data collected by us for the use of the contact form will be automatically deleted after the completion of your inquiry.

3. Data Sharing

Your personal data will not be transmitted to third parties for purposes other than those listed below.

We only share your personal data with third parties if:

  • You have given your permission according to Art. 6 Abs. 1 S. 1 lit. a DSGVO,
  • the sharing according to Art. 6 Abs. 1 S. 1 lit. f DSGVO is necessary to establish, exercise or defend legal claims and there is no reason to assume that you have a prevailing protection worthy interest in the non-sharing of your data, it is the case that there is a legal obligation for the sharing according to Art. 6 Abs. 1 S. 1 lit. c DSGVO, and this is permitted by law and according to Art. 6 Abs. 1 S. 1 lit. b DSGVO mandatory for the completion of the contractual relationship with you.
  • 6 Abs. 1 S. 1 lit. f DSGVO is necessary to establish, exercise or defend legal claims and there is no reason to assume that you have a prevailing protection worthy interest in the non-sharing of your data, it is the case that there is a legal obligation for the sharing according to Art. 6 Abs. 1 S. 1 lit. c DSGVO, and this is permitted by law and according to Art.
  • 6 Abs. 1 S. 1 lit. b DSGVO mandatory for the completion of the contractual relationship with you.

4. Cookies

We use cookies on our website. These are small files that your browser automatically creates and stores on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any harm to your device and do not contain viruses, Trojans, or other malicious software.

The cookie stores information that is specific to your use of the website, such as your preferences or language settings, and can be retrieved when you visit the site again.

This is related to the specific device being used. However, this does not mean that we gain direct knowledge of your identity through this information.

The use of cookies serves, on the one hand, to make the use of our services more convenient for you. For example, we use session cookies to recognize that you have already visited certain pages of our website. These cookies are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your device for a specific, predefined period. When you visit our site again to use our services, it is automatically recognized that you have been with us before and which entries and settings you made, so that you don’t have to enter them again.

On the other hand, we use cookies to statistically capture the use of our website and evaluate it for the purpose of optimizing our services for you. These cookies allow us to automatically recognize upon your return that you have visited us before. These cookies are automatically deleted after a defined period.

The data processed through cookies is necessary for the aforementioned purposes to safeguard our legitimate interests as well as those of third parties in accordance with Article 6(1) sentence 1 lit. f of the GDPR.

Most browsers automatically accept cookies. However, you can configure your browser to prevent cookies from being stored on your computer or to display a warning each time a new cookie is set. Please note that completely disabling cookies may prevent you from using all features of our website.

5. Use of Script Libraries (Google Webfonts)

To ensure that the content of our website is displayed correctly and attractively across different browsers, we use script and font libraries, such as Google Webfonts (https://www.google.com/webfonts/). Google Webfonts are transferred to your browser’s cache to avoid multiple loading. If your browser does not support Google Webfonts or blocks access, the content will be displayed in a standard font.

Detailed instructions on managing your own data in connection with Google products can be found in Google’s privacy policy: https://www.google.com/policies/privacy/

6. Use of Google Maps

This website uses the Google Maps API to visually display geographic information. To use Google Maps, Google collects, processes, and uses data regarding the user’s usage of the map features.

You can find more information about data processing by Google in Google’s privacy policy. There, you can also modify your personal privacy settings in the privacy section.

Detailed instructions on managing your own data in connection with Google products can be found in Google’s privacy policy: https://www.google.com/policies/privacy/

7. Rights of Persons Concerned

You have the right :

  • According to Art. 15 DSGVO to request information about your personal data that we are processing. In particular you may ask for information about the processing purposes, the category of personal data, the categories of recipients, who have received or are receiving insight into your data, the planned duration of storage, the existence of the right of correction, deletion, limitation of processing or objection, the existence of a right to complain, the origin of the data, as far as they have not been collected by us, as well as about the existence of automatic decision finding including profiling and possibly explicit information about their details;
  • according to Art. 16 DSGVO request the immediate correction of incorrect personal data, which we are storing, or their completion;
  • according to ART. 17 DSGVO request the deletion of your personal data that we are storing, as far as the processing is not necessary to exercise the right of free speech and provides information necessary to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • according to Art. 18 DSGVO to request the limited processing of your personal data, as far as the accuracy of the data is questioned by you, the processing is unlawful, yet you are refusing their deletion and we are no longer needing your data, yet you are needing them to assert, exercise or defend against legal claims or you have placed an objection according to Art. 21 DSGVO against the processing;
  • according to Art. 20 DSGVO to receive the personal data that you have given us in a structured, common and machine readable format or to request the transfer to a different responsible party;
  • according to Art. 7 Abs. 3 DSGVO to revoke the permission that you have given us at any time. The consequence will be that we are no longer allowed to process the data covered by your permission in the future and
  • according to ARt. 77 DSGVO to complain at a supervising agency. Usually you may do so at the supervisory agency of your common location or workplace or our law office.

8. Right to Appeal

If your personal data is processed based on legitimate interests pursuant to Article 6(1) sentence 1 lit. f of the GDPR, you have the right to object to the processing of your personal data under Article 21 of the GDPR, provided that there are reasons arising from your particular situation or if the objection is directed against direct marketing. In the latter case, you have an absolute right to object, which will be implemented by us without the need to provide any specific reason.

If you wish to exercise your right to withdraw or object, simply send an email to info-de@esogetics.com.

9. Data Security

We use the widely used SSL (Secure Socket Layer) protocol in connection with the highest encryption level supported by your browser during your visit to the website. Typically, this is 256-bit encryption. If your browser does not support 256-bit encryption, we will instead use 128-bit v3 technology. You can recognize whether a page on our website is transmitted securely by the closed key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

10. reCAPTCHA

We use the Google service reCaptcha to determine whether a human or a machine is making a specific input in our login area. The query serves to distinguish whether you are a human or a computer: the IP address of the device being used, the webpage you are visiting with the embedded captcha, the date and duration of the visit, identification data of the browser and operating system type used, Google account (if logged in), mouse movements on the reCaptcha fields, and tasks where you need to identify images. The legal basis for this data processing is Article 6, paragraph 1, letter f of the General Data Protection Regulation (GDPR). We have a legitimate interest in this data processing to ensure the security of our website and protect ourselves from automated inputs (attacks).

For more information about Google’s privacy policies, please visit: Google Privacy Policy.

11. Currentness and Revision of this Privacy Policy

This privacy policy is currently valid and has the status of May 2018.

Through the further development of our website and services or due to changes in legal or regulatory requirements, it may become necessary to modify this privacy policy. The most current privacy policy can be accessed and printed at any time on the website at www.esogetics.com.

warnings

Please inform us if our homepage should violate any legal provisions or third-party rights. In the case of legitimate claims, we will make the necessary changes immediately. The involvement of a lawyer is therefore dispensable. If we still receive an invoice without prior notice, we will reject it immediately and refer to the violation of this clause.

Liability

Despite careful content control, we accept no liability for the contents of external links. The operators of the linked pages are solely responsible for their content. The Hamburg Regional Court ruled on May 12, 1998, that by placing a link, one may be held partially responsible for the content of the linked page. According to the court, this can only be prevented by explicitly distancing oneself from such content.

As far as this website is linked to other pages on the internet, it applies that we have no influence on the design and content of the linked pages. Therefore, we explicitly distance ourselves from all content of all linked pages on this entire website, including all subpages. This statement applies to all links placed on this domain and all content of the pages to which the links or banners lead.

Alternative Dispute Resolution in accordance with Art. 14 Para. 1 ODR-VO and § 36 VSBG:

The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/. We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

General Terms and Conditions of esogetics GmbH

General Terms and Conditions

§ 1 Scope

1. These General Terms and Conditions (hereinafter: GTC) apply to all contracts concluded through our online store between us,

esogetics GmbH, Hildastraße 8, 76646 Bruchsal
Managing Director Markus Wunderlich
Registered in the commercial register of the Mannheim District Court under HRB 231881

and you as our customer. The GTC apply regardless of whether you are a consumer, business owner, or merchant.

2. All agreements made between you and us in connection with the purchase contract result, in particular, from these General Terms and Conditions, our written order confirmation, and our acceptance statement.

3. The version of the GTC valid at the time the contract is concluded is decisive.

4. We do not accept any differing terms from the customer. This also applies if we do not explicitly object to their inclusion.

5. Registrations for seminars of esogetics GmbH are only accepted in writing and will also be confirmed in writing. These GTC do not apply to seminars but exclusively to the delivery of products.

§ 2 Order Process

1. The following technical steps are required for the order:

a. You select the product and add it to the shopping cart by clicking the button.

b. The shopping cart is displayed. By clicking the “Proceed to Checkout” button, you finalize your selection of items.

c. You fill out the customer account and click “Continue.”

d. You select the shipping method and click “Continue.”

e. You select your payment method.

f. You confirm that you have read and accepted the General Terms and Conditions as well as the information regarding your right of withdrawal. By clicking the “Place Binding Order” button, you submit your legally binding order.

§ 3 Conclusion of Contract

1. The presentation and promotion of products in our online store does not constitute a binding offer to conclude a purchase contract.

2. By submitting an order through the online store, you place a legally binding order. You are bound by this order for a period of two weeks after placing the order; your right to withdraw from the order under § 3, if applicable, remains unaffected.

3. We will immediately confirm the receipt of your order placed through our online store by email. Such an email does not yet constitute a binding acceptance of the order unless it also includes an acceptance statement along with the confirmation of receipt.

4. A contract is only concluded when we accept your order through an acceptance statement or by delivering the ordered items.

5. If the delivery of the goods you ordered is not possible, for example because the item is out of stock, we will refrain from an acceptance statement. In this case, no contract will be concluded. We will inform you immediately and refund any payments already received without delay.

§ 4 Right of Withdrawal

1. If you are a consumer (i.e., a natural person placing the order for a purpose that is not attributable to your commercial or independent professional activity), you are entitled to a right of withdrawal in accordance with the legal provisions.

2. If, as a consumer, you exercise your right of withdrawal under paragraph 1, you must bear the regular costs of returning the goods if the delivered goods correspond to the order and if the price of the item to be returned does not exceed €40.00 or if, in the case of a higher-priced item, you have not yet made the payment or any agreed partial payment at the time of withdrawal.

3. Otherwise, the regulations for the right of withdrawal are those specified in detail in the following withdrawal instruction.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us at:
esogetics GmbH, Hildastraße 8, 76646 Bruchsal
E-Mail: info-de@esogetics.com
Telefax-Nr.: +49 (0) 72 51 / 800 144
Telefon-Nr.: +49 (0) 72 51 / 800 10

You must inform us of your decision to withdraw from this contract by means of an unequivocal statement (e.g., a letter sent by post, fax, or email). You can use the beigefügte Muster-Widerrufsformular withdrawal form, but it is not mandatory.
You can also fill out and submit the model withdrawal form or another unequivocal statement electronically on our website www.esogetics.com elektronisch ausfüllen und übermitteln. It you make use of this option, we will promptly send you a confirmation of the receipt of such a withdrawal (e.g., by email).

To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising your right of withdrawal before the expiration of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments we have received from you, including the delivery costs (except for the additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without delay and no later than 14 days from the day on which we received your notification of withdrawal from this contract.

For the refund, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees for this refund. We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us without delay and in any case no later than 14 days from the day you inform us of the cancellation of this contract. The deadline is met if you send the goods before the 14-day period expires.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling by you that was not necessary to examine the nature, characteristics, and functionality of the goods.

– End of the cancellation policy –

4. The right of withdrawal does not apply to all distance contracts

a) for the supply of goods made to the consumer’s specifications or clearly personalized, or which, by reason of ther nature, are not suitable for return, or are liable to deteriorate or expire rapidly.

b) for the supply of audio or video recordings or of software, provided you have unsealed the delivered data carriers

§ 5 Terms of Delivery and Reservation of Advance Payment

1. We are entitled to make partial deliveries, provided this is reasonable for you.

2. The delivery period is approximately 5 working days, unless otherwise agreed. It begins – subject to the provision in paragraph 3 – upon conclusion of the contract.

3. For orders from customers with their place of residence or business abroad, or in the event of justified indications of a risk of payment default, we reserve the right to deliver only upon receipt of the purchase price plus shipping costs 1 (reservation of prepayment). If we make use of the reservation of prepayment, we will inform 2 you accordingly with the acceptance declaration. In this case, the delivery period begins upon payment of the purchase price and the shipping costs.

§ 6 Prices and Shipping Costs

1. All prices in our online shop are gross prices including the statutory VAT and are exclusive of any shipping costs.

2. The shipping costs are specified in the price details on our online shop. The price, including VAT and applicable shipping costs, will also be displayed in the order form before you submit the order.

3. If we fulfill your order in partial deliveries according to § 4 Paragraph 1, shipping costs will only apply for the first partial delivery. If the partial deliveries are made at your request, we will charge shipping costs for each partial delivery.

4. If you effectively revoke your contract declaration according to § 3, you may, under the legal conditions, request a refund of the shipping costs already paid for the delivery to you (return shipping costs) (compare with other consequences of revocation, § 3 Paragraph 3).

§ 7 Payment Terms, Setoff, and Right of Retention

The purchase price and shipping costs are to be paid within two weeks at the latest from the receipt of our invoice.

2. You can transfer the purchase price and shipping costs to the account specified in our online shop, grant us a direct debit authorization, or pay by credit card. In the case of a granted direct debit authorization or payment by credit card, we will charge your account no earlier than the time specified in paragraph 1. A granted direct debit authorization remains valid for future orders until revoked.

3. You are not entitled to offset our claims unless your counterclaims have been legally established or are undisputed. You are also entitled to offset our claims if you assert complaints or counterclaims arising from the same purchase contract.

4. As a buyer, you may only exercise a right of retention if your counterclaim arises from the same purchase contract.

§ 8 Retention of Title

The delivered goods remain our property until the full purchase price has been paid.

§ 9 Warranty

1. We are liable for material or legal defects of delivered items in accordance with the applicable legal regulations, particularly §§ 434 et seq. of the German Civil Code (BGB). The statute of limitations for statutory claims for defects is two years and begins with the delivery of the goods.

2. Any seller warranties provided by us for specific items or manufacturer warranties granted by the manufacturers of certain items are in addition to claims for material or legal defects as outlined in paragraph 1. The details of the scope of such warranties are specified in the warranty conditions that may accompany the items.

§ 10 Liability

1. We are liable to you in all cases of contractual and non-contractual liability in the event of intent or gross negligence in accordance with the statutory provisions for damages or reimbursement of wasted expenses.

2. In other cases, we are liable – unless otherwise stated in paragraph 3 – only in the event of a breach of a contractual obligation whose fulfillment is essential for the proper execution of the contract and on which you, as the customer, can typically rely (so-called cardinal obligation), and liability is limited to the replacement of foreseeable and typical damages. In all other cases, our liability is excluded, subject to the provisions in paragraph 3.

3. Our liability for damages resulting from the injury to life, body, or health, as well as under the Product Liability Act, remains unaffected by the above-mentioned limitations and exclusions of liability.

§ 11 Copyright

1. We hold the copyright to all images, films, and texts published in our online shop. Use of the images, films, and texts is not permitted without our explicit consent.

§ 12 Applicable Law and Jurisdiction

1. The law of the Federal Republic of Germany applies. If you placed the order as a consumer and, at the time of your order, have your habitual residence in another country, the application of mandatory legal provisions of the country is not affected by the choice of law made in sentence 1.

2. If you are a merchant and your registered office is in Germany at the time of the order, the exclusive jurisdiction is the seller’s place of business. Otherwise, the applicable legal provisions regarding local and international jurisdiction apply.

§ 13 Notes on Data Processing

1. In the course of processing contracts, we collect customer data. In doing so, we particularly observe the provisions of the Federal Data Protection Act and the Telemedia Act. Without the customer’s consent, we will only collect, process, or use inventory and usage data to the extent necessary for the execution of the contractual relationship.

2. Without the customer’s consent, we will not use the customer’s data for advertising, market research, or opinion polling purposes.

3. Otherwise, with regard to the customer’s consents and further information on data collection, processing, and use, reference is made to the privacy policy, which can be accessed at any time in printable form via the “Privacy” button.

§ 1 Scope

1. These General Terms and Conditions (hereinafter referred to as “AGB”) apply to all contracts concluded between us regarding seminars.

esogetics GmbH, Hildastraße 8, 76646 Bruchsal
Managing Director Markus Wunderlich
Registered in the commercial register of the Mannheim District Court under HRB 231881

and you as our customer. The GTC apply regardless of whether you are a consumer, business owner, or merchant.

2. All agreements made between you and us in connection with the purchase contract result, in particular, from these General Terms and Conditions, our written order confirmation, and our acceptance statement.

3. The version of the GTC valid at the time the contract is concluded is decisive.

4. We do not accept any differing terms from the customer. This also applies if we do not explicitly object to their inclusion.

5. Registrations for seminars of esogetics GmbH are only accepted in writing and will also be confirmed in writing. These AGB do not apply to other deliveries and services of esogetics GmbH, but exclusively to the execution of seminars.

§ 2 Process of Online Registration
1. The following technical steps are required for registration:

a. You select the seminar.

b. The selected seminar is displayed with the title, location, date, and price. By clicking the “Register” button, you complete the selection.

c. In the “Seminar Registration” section, the seminar is displayed again with the title, location, instructor, and price. You fill in the customer account details and click “Continue.”

d. You select your payment method.

e. You confirm that you have read and accepted the General Terms and Conditions as well as the information regarding your right of withdrawal. By clicking the “Register with obligation to pay” button, you submit your legally binding registration.

§ 3 Conclusion of Contract

1. The presentation of seminars on our website does not constitute a binding offer to conclude a contract.

2. By submitting a registration, you make a legally binding commitment. You are bound by this registration for a period of two weeks after submission; your right to withdraw your registration, if applicable, under § 3 remains unaffected.

3. We will promptly confirm the receipt of your registration via email. Such an email does not yet constitute a binding acceptance of the registration, unless it includes both the confirmation of receipt and the declaration of acceptance.

4. contract is only concluded when we accept your registration through a declaration of acceptance or by your participation in the seminar.

5. If the execution of the contract is not possible, for example, because the seminar does not take place, we will refrain from making a declaration of acceptance. In this case, no contract will be concluded. We will inform you immediately and promptly refund any payments already received.
§ 4 Right of Withdrawal

1. If you are a consumer (i.e., a natural person placing the order for a purpose that is not attributable to your commercial or independent professional activity), you are entitled to a right of withdrawal in accordance with the legal provisions.

2. Otherwise, the regulations for the right of withdrawal are those detailed in the following withdrawal instructions.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us at:
esogetics GmbH, Hildastraße 8, 76646 Bruchsal
E-Mail: info-de@esogetics.com
Telefax-Nr.: +49 (0) 72 51 / 800 144
Telefon-Nr.: +49 (0) 72 51 / 800 10

inform us of your decision to withdraw from this contract by means of an unambiguous statement (e.g., a letter sent by post, fax, or email). You may use the attached sample withdrawal form for this purpose, but it is not mandatory. You can also fill out and submit the sample withdrawal form or another clear statement electronically on our website www.esogetics.com. If you make use of this option, we will promptly send you a confirmation of the receipt of such withdrawal (e.g., by email).

To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising your right of withdrawal before the expiration of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments we have received from you, including the delivery costs (except for the additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without delay and no later than 14 days from the day on which we received your notification of withdrawal from this contract.

For the reimbursement, we will use the same payment method that you used for the original transaction, unless something explicitly different has been agreed with you; in no case will you be charged any fees for this reimbursement. If you requested that the service begin during the withdrawal period, you must pay us an appropriate amount corresponding to the portion of the services already provided up to the point at which you inform us of the exercise of the right of withdrawal with respect to this contract, in relation to the total scope of services specified in the contract.

– End of the cancellation policy –

§ 5 Payment Terms, Offsetting, and Right of Retention

1. The seminar price is to be paid no later than two weeks after receipt of our invoice.

2. You can choose to transfer the payment to the account specified on our website, authorize us to collect the payment, or pay by credit card. In the case of an authorized direct debit or payment by credit card, we will initiate the charge to your account no earlier than the time specified in paragraph 1. An authorized direct debit remains valid for future seminar participations until

3. You are not entitled to offset our claims unless your counterclaims have been legally established or are undisputed. You are also entitled to offset our claims if you assert complaints about defects or counterclaims arising from the same contractual relationship.

§ 6 Liability

1. We are liable to you in all cases of contractual and non-contractual liability in the event of intent or gross negligence in accordance with the statutory provisions for damages or reimbursement of wasted expenses.

2. In other cases, we are liable – unless otherwise stated in paragraph 3 – only in the event of a breach of a contractual obligation whose fulfillment is essential for the proper execution of the contract and on which you, as the customer, can typically rely (so-called cardinal obligation), and liability is limited to the replacement of foreseeable and typical damages. In all other cases, our liability is excluded, subject to the provisions in paragraph 3.

3. Our liability for damages resulting from the injury to life, body, or health, as well as under the Product Liability Act, remains unaffected by the above-mentioned limitations and exclusions of liability.

§ 7 Copyrights

1. We hold the copyrights to all images, videos, and texts published on our website. Use of the images, videos, and texts is not permitted without our explicit consent.

§ 8 Applicable Law and Jurisdiction

1. The law of the Federal Republic of Germany applies. If you made the registration as a consumer and at the time of your registration, your habitual residence is in another country, the application of mandatory legal provisions of the country will remain unaffected by the legal choice made in sentence 1.

2. If you are a merchant and your registered office is in Germany at the time of the order, the exclusive jurisdiction will be the location of esogetics GmbH. Otherwise, the applicable legal provisions will apply for local and international jurisdiction.

§ 9 Data Processing Information

1. In the course of processing contracts, we collect customer data. In doing so, we particularly observe the provisions of the Federal Data Protection Act and the Telemedia Act. Without the customer’s consent, we will only collect, process, or use inventory and usage data to the extent necessary for the execution of the contractual relationship.

2. Without the customer’s consent, we will not use the customer’s data for advertising, market research, or opinion polling purposes.

3. Furthermore, regarding customer consents and additional information on data collection, processing, and usage, reference is made to the privacy policy, which can be accessed at any time via the “Privacy” button in a printable format.

§ 1 Scope

1. These General Terms and Conditions (hereinafter: GTC) apply to all contracts concluded between us through our website.

esogetics GmbH, Hildastraße 8, 76646 Bruchsal
Managing Director Markus Wunderlich
Registered in the commercial register of the Mannheim District Court under HRB 231881

and you as our customer. The GTC apply regardless of whether you are a consumer, business owner, or merchant.

All agreements made between you and us in connection with the purchase of online products are primarily based on these General Terms and Conditions, our written order confirmation, and our acceptance declaration.

3. The version of the GTC valid at the time the contract is concluded is decisive.

4. We do not accept any differing terms from the customer. This also applies if we do not explicitly object to their inclusion.

5. These Terms and Conditions apply to the purchase of online products and exclusively cover the use of these offerings within the restricted area of the website.

§ 2 Process of Ordering Online Products

1. The following technical steps are required for placing an order:

a. You create a free user account in the closed area of our website.

b. You log in to the closed area of the website using your username and password.

c. You select the product and add it to the shopping cart by clicking the “Buy Now” button.

d. You confirm that you have read and acknowledged the General Terms and Conditions as well as the information about your right of withdrawal. The total price, including shipping costs, is displayed. By clicking the “place order” button, you submit your legally binding order.

e. After the conclusion of the contract (§ 3) and upon receipt of your payment, you will be granted access to use the online product.

§ 3 Conclusion of Contract

a) The presentation and promotion of online products on our website does not constitute a binding offer to conclude a contract.

b) By submitting an order, you place a legally binding order. You are bound by this order for a period of two weeks after submission; your right to withdraw from the order pursuant to § 4, if applicable, remains unaffected.

c) We will confirm the receipt of your order placed through our website immediately via email. Such an email does not constitute a binding acceptance of the order, unless it also includes an acceptance of the order along with the confirmation of receipt.

d) Ein Vertrag kommt erst zustande, wenn wir Ihre Bestellung durch eine Annahmeerklärung oder Ihre Freischaltung annehmen.

§ 4 Right of Withdrawal

1. If you are a consumer (i.e., a natural person placing the order for a purpose that is not attributable to your commercial or independent professional activity), you are entitled to a right of withdrawal in accordance with the legal provisions.

2. The right of withdrawal is subject to the provisions detailed in the following withdrawal instructions.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us at:
esogetics GmbH, Hildastraße 8, 76646 Bruchsal
E-Mail: info-de@esogetics.com
Telefax-Nr.: +49 (0) 72 51 / 800 144
Telefon-Nr.: +49 (0) 72 51 / 800 10

inform us of your decision to withdraw from this contract by means of an unambiguous statement (e.g., a letter sent by post, fax, or email). You may use the attached sample withdrawal form for this purpose, but it is not mandatory. You can also fill out and submit the sample withdrawal form or another clear statement electronically on our website www.esogetics.com. If you make use of this option, we will promptly send you a confirmation of the receipt of such withdrawal (e.g., by email).

To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising your right of withdrawal before the expiration of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments we have received from you, including the delivery costs (except for the additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without delay and no later than 14 days from the day on which we received your notification of withdrawal from this contract.

For the reimbursement, we will use the same payment method that you used for the original transaction, unless something explicitly different has been agreed with you; in no case will you be charged any fees for this reimbursement. If you requested that the service begin during the withdrawal period, you must pay us an appropriate amount corresponding to the portion of the services already provided up to the point at which you inform us of the exercise of the right of withdrawal with respect to this contract, in relation to the total scope of services specified in the contract.

– End of the withdrawal instruction –
The right of withdrawal does not apply to distance contracts

a) for the supply of goods made to the consumer’s specifications or clearly personalized, or which, by reason of ther nature, are not suitable for return, or are liable to deteriorate or expire rapidly.

b) for the supply of audio or video recordings or of software, provided you have unsealed the delivered data carriers

§ 5 Prices, Payment Method

1. All price indications are gross prices, including the statutory value-added tax (VAT).

2. Your activation will be processed upon advance payment.

3. For orders from customers with their place of residence or business abroad, or in the event of justified indications of a risk of payment default, we reserve the right to deliver only upon receipt of the purchase price plus shipping costs 1 (reservation of prepayment). If we make use of the reservation of prepayment, we will inform 2 you accordingly with the acceptance declaration. In this case, the delivery period begins upon payment of the purchase price and the shipping costs.

§ 6 Payment Terms, Set-off, and Right of Retention

1. The price is to be paid no later than two weeks after receipt of our invoice.

2. You may pay the price at your discretion by transferring the amount to our account specified in the online shop, by granting us a direct debit authorization, or by credit card. In the case of a granted direct debit authorization or payment by credit card, we will initiate the debit from your account no earlier than the time specified in paragraph 1. A granted direct debit authorization shall also apply to future orders until revoked.

3. You are not entitled to offset our claims unless your counterclaims have been legally established or are undisputed. You are also entitled to offset our claims if you assert complaints or counterclaims arising from the same purchase contract.

4. As the buyer, you may only exercise a right of retention if your counterclaim arises from the same contractual relationship.

§ 7 Warranty

1. We are liable for material or legal defects in the online products in accordance with the applicable statutory provisions.

§ 8 Liability

1. We are liable to you in all cases of contractual and non-contractual liability in the event of intent or gross negligence in accordance with the statutory provisions for damages or reimbursement of wasted expenses.

2. In other cases, we are liable – unless otherwise stated in paragraph 3 – only in the event of a breach of a contractual obligation whose fulfillment is essential for the proper execution of the contract and on which you, as the customer, can typically rely (so-called cardinal obligation), and liability is limited to the replacement of foreseeable and typical damages. In all other cases, our liability is excluded, subject to the provisions in paragraph 3.

3. Our liability for damages arising from injury to life, body, or health, as well as under the Product Liability Act, remains unaffected by the aforementioned limitations and exclusions of liability.

§ 9 Copyrights

1. We hold copyrights to all images, videos, texts, and other data published in our online shop. The use of these images, videos, texts, and data is not permitted without our explicit consent.

§ 10 Applicable Law and Jurisdiction

1. The law of the Federal Republic of Germany applies. If you placed the order as a consumer and, at the time of your order, have your habitual residence in another country, the application of mandatory legal provisions of the country is not affected by the choice of law made in sentence 1.

2. If you are a merchant and your registered office is in Germany at the time of the order, the exclusive jurisdiction is the seller’s place of business. Otherwise, the applicable legal provisions regarding local and international jurisdiction apply.

§ 11 Information on Data Processing

1. In the course of processing contracts, we collect customer data. In doing so, we particularly observe the provisions of the Federal Data Protection Act and the Telemedia Act. Without the customer’s consent, we will only collect, process, or use inventory and usage data to the extent necessary for the execution of the contractual relationship.

2. Without the customer’s consent, we will not use the customer’s data for advertising, market research, or opinion polling purposes.

3. Furthermore, regarding customer consents and additional information on data collection, processing, and usage, reference is made to the privacy policy, which can be accessed at any time via the “Privacy” button in a printable format.

Legal Information

1. Warning Notice Regarding Content

We would like to inform you that the free and publicly accessible content on this website, particularly the presented treatment and diagnostic methods, has been compiled and presented with the utmost care.
ESOGETICS generally assumes no liability for the timeliness, accuracy, completeness, or quality of the information provided. Furthermore, liability claims are expressly limited to damages demonstrably caused by intentional or grossly negligent acts on the part of ESOGETICS or its agents or vicarious agents.

2. external links

The website contains links to other websites. The published links are researched and compiled with the greatest possible care and are subject to the liability of the respective site operators. At the time of linking the external links, no legal violations were apparent to us. In the event of future awareness of legal violations, the affected external links will be deleted immediately.

The provider of the linked website is solely liable for illegal, incorrect or incomplete content and for damage caused by the use or non-use of the information. The liability of the person who merely refers to the publication by a link is excluded. The editorial team is only responsible for external references if they have positive knowledge of them, i.e. also of any illegal or punishable content, and it is technically possible and reasonable to prevent their use. ESOGETICS refers in this regard to the judgment of the Higher Regional Court of Schleswig of December 19, 2000 (Case No.: 6 U 51/00).

3. Copyright / Related Rights

The use of the contact details of the imprint for commercial advertising is expressly not desired, unless the provider has given his prior written consent 1 or a business relationship already exists. The provider and all persons 2 and partners named on this website hereby object to any commercial use and disclosure of their data.

4. Further information

Simply accessing these free and freely available contents does not establish any contractual relationship, in particular no treatment contract, between the user and the provider.

Many of our therapy methods and their effects are based exclusively on the empirical knowledge of naturopathy. Medical diagnoses and treatment courses, in particular treatment methods and their modes of action, are highly individual and vary greatly. A treatment success can therefore not be predicted or guaranteed. We therefore point out as a precaution that we make this clear in our presented content with the help of the subjunctive. The word “can” therefore indicates a mere possibility in the sense of an assumption or conjecture, the existence of which is uncertain and can be described with “perhaps” or “possibly”. We therefore point out that these terms should not be understood as a promise of healing with regard to a possible treatment success and the suitability of a therapy.

Please always note: Certain diseases and conditions are less or not suitable for self-treatment. We would like to expressly point out that before self-treatment with our products, especially in the home environment, a consultation with your doctor or naturopath is advisable.

This applies in particular to the use of the wild herb oil presented on this website.

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Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr. We are not obligated and are not willing to participate in a dispute resolution process before a consumer arbitration board.

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